Builde Privacy Policy
Effective Date: 29 March 2026
1. Information We Collect
- Required: Full name and phone number.
- Optional: Email address, manual address, and profile photo.
- Technical information such as device information and analytics collected through Firebase Analytics.
2. How We Use Your Information
- Create and manage accounts.
- Connect customers and workers.
- Provide and improve services.
- Process payments through Flitt Payment.
- Send push notifications via Firebase Cloud Messaging.
- Protect the security of the app.
3. Third-Party Services
- Firebase Analytics.
- Firebase Cloud Messaging.
- Flitt Payment (TBC Bank). Builde never stores payment card numbers or CVV.
4. Data Storage & Security
- Data is stored in a MySQL database hosted on a DigitalOcean VPS.
- Encryption in transit, secure servers, access controls, and monitoring are used.
5. Data Retention
- Data is retained while your account remains active.
- Users can permanently delete their account from within the app.
- Deleted data is removed or anonymized within a reasonable period unless retention is required by law.
6. Sharing Information
- We do not sell personal information.
- Data is shared only with service providers needed to operate the app or when required by law.
7. Notifications
- Account and security alerts.
- Promotional notifications (where permitted).
- Subscription/statement expiration reminders.
8. Children's Privacy
- The app is not intended for individuals under 18 years of age.
9. Your Rights
- Access your data.
- Correct inaccurate information.
- Delete your account and personal information.
- Withdraw consent where applicable.